Eastern was one of the "Big Four" domestic airlines created by the Spoils Conferences of 1930, and was headed by World War I flying ace Eddie Rickenbacker in its early years. It had a near monopoly in air travel between New York and Florida from the 1930s until the 1950s and dominated this market for decades afterward. Labor disputes and high debt loads strained the company in the late 1970s and early 1980s under the leadership of former astronaut Frank Borman. Frank Lorenzo acquired Eastern in 1985 and moved many of its assets to his other airlines, including Continental Airlines and Texas Air. After continued labor disputes and a crippling strike in 1989, Eastern ran out of money and was liquidated in 1991.American Airlines obtained many of Eastern's routes from Miami to Latin America and the Caribbean, while Delta Air Lines, Eastern's main competitor at Hartsfield Airport in Atlanta, acquired many of Eastern's Lockheed L-1011 aircraft.
In 1938 World War I flying ace Eddie Rickenbacker bought Eastern from General Motors. The complex deal was concluded when Rickenbacker presented Alfred P. Sloan with a certified check for $3.5 million. In March 1939 Eastern had 15 weekday departures from Newark (six to Washington, five to Miami and one each to Richmond, Atlanta, Houston and San Antonio), two from Chicago to Miami, one from Tampa to Atlanta and one from Tallahassee to Memphis. Those flights and their returns were Eastern's whole scheduled operation; it fit on one page in the Airways Guide. Then as later, Eastern was the fourth largest airline in the country by passenger-miles (103 million in 1939).
Rickenbacker pushed Eastern into a period of growth and innovation; for a time Eastern was the most profitable airline in the post-war era, never needing state subsidy. In the late 1950s Eastern's position was eroded by subsidies to rival airlines and the arrival of the jet age. On October 1, 1959, Rickenbacker's position as CEO was taken over by Malcolm A. MacIntyre, a brilliant lawyer but a man inexperienced in airline operations.' Rickenbacker's ouster was largely due to his reluctance to acquire expensive jets; like many others, he underestimated their appeal to the public. A new management team headed by Floyd D. Hall took over on 16 December 1963, and Rickenbacker left his position as Director and Chairman of the Board on December 31, 1963, aged 73.
In November 1959, Eastern Air Lines opened its Chester L. Churchill-designed Terminal 1 at New York City's Idlewild International Airport (later renamed John F. Kennedy International Airport). In 1960, Eastern's first jets, Douglas DC-8-21s, started to take over the longer flights, like the non-stops from Chicago and New York to Miami. The DC-8s were joined in 1962 by the Boeing 720 and in 1964 by the Boeing 727-100, which Eastern (along with American, and United) had helped Boeing develop. On February 1, 1964, Eastern was the first airline to fly the 727. Shortly after that, "Captain Eddie" Rickenbacker retired and a new image was adopted, which included the now famous hockey stick design, officially Caribbean Blue over Ionosphere Blue. Eastern was also the first US carrier to fly the Airbus A300 and the launch customer for the Boeing 757.
Due to massive delays in the L-1011 program, mainly due to problems with the Rolls-Royce RB211 engines, Eastern leased two Boeing 747-100s from Pan Am between 1970 and 1972 and operated the aircraft between Chicago and San Juan as well as from New York to Miami and San Juan.
"The RB211 programme might easily have foundered in 1971 if it had not been for the steadfast support of Eastern Airlines, one of the major launch customers for the Lockheed TriStars. The President of Eastern was one Sam Higginbottom, who never wavered and thereby acquired some criticism." - Stanley Hooker
The famous "Wings of Man" campaign in the late 1960s was created by advertising agency Young & Rubicam, and restored Eastern's tarnished image until the late 1970s, when former astronautFrank Borman became president and it was replaced by a new campaign, "We Have To Earn Our Wings Every Day". The new campaign, which featured Borman as a spokesperson, was used until the mid-to-late 1980s.
Under bankruptcy, Eastern launched a "100 Days" campaign, in which it promised to "become a little bit better every day".
Eastern's massive Atlanta hub was in direct competition with Delta Air Lines, where the two carriers competed heavily to neither's benefit. Delta's less-unionized work force and slowly expanding international route network helped lead it through the turbulent period following deregulation in 1978.
During this era, Eastern's fleet was split between their "silver-colored hockey stick" livery (the lack of paint reduced weight by 100 pounds) and their "white-colored hockey stick" livery (on its Airbus-manufactured planes, the metallurgy of which required paint to cover the aircraft's composite skin panels).
In 1983 Eastern became the launch customer of Boeing's 757, which was ordered in 1978. Borman felt that its low cost of operation would make it an invaluable asset to the airline in the years to come. However, higher oil prices failed to materialize and the debt created by this purchase coupled with the Airbus A300 purchases in 1977 contributed to the February 1986 sale to Frank Lorenzo's Texas Air. At that time, Eastern was paying over $700,000 in interest each day before they sold a ticket, fueled, or boarded a single aircraft.
Starting about 1985, Eastern offered "Moonlight Specials", with passenger seats on overnight flights scheduled for cargo from thirty freight companies. The flights, which operated between midnight and 7 am, stopped at 18 cities in the United States. Eric Schmitt of The New York Times said that the services were "a hybrid of late-night, red-eye flights and the barebones People Express approach to service." The holds of the aircraft were reserved for cargo such as express mail, machine tool parts, and textiles. Because of this, the airline allowed each passenger to take up to two carry-on bags. The airline charged $10 for each checked bag, which was shipped standby. The airline charged between 50 cents and $3 for beverages and snacks. Bunny Duck, an Eastern flight attendant quoted in The New York Times, said that the passengers on the special flights were "a cross section of families, college kids, illegal aliens and weirdos from L.A.".
Eastern began losing money as it faced competition from no-frills airlines, such as People Express, which offered lower fares. In an attempt to differentiate itself from its bargain competitors, Eastern began a marketing campaign stressing its quality of service and its rank of highly experienced pilots.
In 1988, Phil Bakes, the president of Eastern Air Lines, announced plans to lay off 4,000 employees and eliminate and reduce service to airports in the Western United States; he said that the airline was going "back to our roots" in the East. At the time, Eastern was the largest corporate employer in the Miami area and remained so after the cuts. John Nordheimer wrote in a The New York Times article that the prominence of Eastern in the Miami area decreased as the city became a finance and trade center and as the area had a population increase-based economic growth, instead of a purely tourism-based growth.
During Lorenzo's tenure, Eastern was crippled by severe labor unrest. Asked to accept deep cuts in pay and benefits, on March 4, 1989, Frank Lorenzo locked out Eastern's mechanics and ramp service employees, represented by the International Association of Machinists and Aerospace Workers (IAM). Concerned that if Lorenzo was successful in breaking the IAM he would do the same to the pilots' and flight attendants' unions, the pilots represented by Air Line Pilots Association (ALPA) and flight attendants represented by the Transport Workers Union (TWU) called a sympathy strike. Those actions effectively shut down the airline's domestic operations. Non-contract employees, including airport gate and ticket counter agents and reservation sales agents, did not honor the strike. Due to the lockout and sympathy strike, cancelled flights resulted in the loss of millions of dollars in revenue.
In 1989, Lorenzo sold Eastern Air Lines Shuttle to real estate magnate Donald Trump (who named it the Trump Shuttle) while selling other parts of Eastern to his Texas Air holding company and its subsidiary, Continental Airlines, at terms disadvantageous to Eastern. In 1989 George Berry, the Georgia Industry and Trade Commissioner, asked Eastern to consider moving its headquarters from the Miami area to the Atlanta area.
As a result of the strike, weakened airline structure, high fuel prices, inability to compete after deregulation and other financial problems, Eastern filed for bankruptcy protection on March 9, 1989. This allowed Lorenzo to continue operating the airline with non-union employees. When control of the airline was taken away from Lorenzo by the courts and given to Marty Shugrue, it continued operations in an attempt to correct its cash flow, but to no avail.
The airline stopped flying at midnight Saturday, January 19, 1991. On the previous evening company agents, unaware of the decision, continued to take reservations and told callers that the airline was not closing. Following the announcement, 5,000 of the 18,000 employees immediately lost their jobs. Of the remaining employees, reservation agents were told to report to work at their regular times, while other employees were told not to report to work unless asked to do so. The Eastern shutdown eliminated many airline industry jobs in the Miami and New York City areas.
McDonnell Douglas DC-10 (long-range DC-10-30s formerly operated by Alitalia leased to operate long range service to Europe and South America 1985-1990, including Miami-London (LGW-Gatwick), Miami-Buenos Aires-Santiago (Flights originated at LAX or JFK on schedule) (3)
Eastern Express, Eastern Metro Express, Eastern Partner and Caribair
Several regional and commuter airlines provided passenger feed for Eastern via code sharing agreements with their aircraft liveries reflecting the Eastern mainline paint scheme. There were a number of brandings including: Eastern Express, Eastern Atlantis Express, and Eastern Metro Express. LIAT, a Caribbean-based airline, also operated Eastern Partner service.
Eastern Express air carriers and their aircraft included:
Eastern also worked closely with another Caribbean-based airline, Caribair (Puerto Rico). The June 13, 1967 Eastern system timeable lists connecting flights operated by Caribair Convair 640 turboprops with service between Eastern's San Juan hub and St. Croix and St. Thomas. By 1970, San Juan-based Caribair had become an all-jet airline operating McDonnell Douglas DC-9-30 aircraft serving fourteen Caribbean islands as well as Miami with the air carrier subsequently being acquired by Eastern in 1973.
Eastern weathered crashes over the years of varying damage to the company and passenger injuries and deaths. Some of the crashes contributed to the future safety of American air transportation, such as Eastern's first accident caused by the construction of temporary utility poles at the end of a runway.
On 26 February 1941, Eastern Air Lines Flight 21, a Douglas DST, crashed near Atlanta in fog due to a misread altimeter, almost killing Eddie Rickenbacker, who was traveling on airline business. His recovery in the hospital received broad press coverage; during his initial recovery several news reports claimed that he had died. Congressman William D. Byron was among the dead. 8 died out of the 16 on board.
On 12 July 1945, Eastern Airlines Flight 45, a DC-3-201C (NC25647) flying from Washington, DC to Columbia, collided in mid-air with USAAF A-26C Invader44-35553 near Florence, South Carolina. The A-26's vertical tail fin struck the left wing of the DC-3, displacing the engine which cut into fuselage while the A-26's tail was sheared off; pieces of the fin and rudder also struck the DC-3. The A-26 lost control and crashed; two crew parachuted but only one survived. The DC-3 belly landed in a cornfield although one passenger, a two-year-old boy, died.
On 7 September 1945, Eastern Air Lines Flight 42, a Douglas DC-3-201G (NC33631), crashed near Florence, South Carolina following an unexplained fire in the rear of the aircraft. Control was lost after the right elevator also caught fire and the aircraft crashed in a swampy, wooded area, killing all 22 on board.
On 30 December 1945, Eastern Air Lines Flight 14, a Douglas DC-3-201 (NC18123), overran the runway while landing at LaGuardia Airport after approaching too high and too fast, killing one of 14 of board.
On 18 January 1946, Eastern Airlines Flight 105, a Douglas DC-3-201E (NC19970), crashed at Cheshire, Connecticut after a loss of control caused by wing separation, killing all 17 on board. A fire, caused by a fuel leak, started in the left engine and spread to the wing, causing it to collapse and fail.
On 12 January 1947, Eastern Airlines Flight 665, a Douglas C-49 (NC88872), crashed at Galax, Virginia after the pilot deviated from the flight route, killing 18 of 19 on board.
On 30 May 1947, Eastern Air Lines Flight 605, a Douglas DC-4 en route from Newark to Miami, crashed near Bainbridge, Maryland, killing all 53 aboard. At the time, Flight 605 was the deadliest crash in United States aviation history. "Loss of control" was cited as the reason for the crash.
On 13 January 1948, Eastern Air Lines Flight 572, a Douglas DC-3-201F (NC28384), crashed at Oxon Hill, Maryland after striking trees while on approach to Washington National Airport, killing five of nine on board; the aircraft was flying too low.
On 7 February 1948, Eastern Air Lines Flight 611, a Lockheed L-649 Constellation (NC112A), suffered a propeller blade separation over the Atlantic Ocean 156 mi off Brunswick, Georgia. Three hours after takeoff, the number three propeller failed and a portion of a blade penetrated the fuselage, cutting control cables, electrical wires and engine controls and killing a crew member before exiting the fuselage on the opposite side. After this the front portion of the number three engine broke free and fell off. A rapid descent was initiated. At 12,000 feet the descent was stopped. Due to instrument failure the aircraft descended visually to 1,000 feet. On landing the number four engine was shut down and the brakes applied hard which blew out a tire. Fires started in the landing gear and number four engine but were quickly extinguished. Despite the damage, the aircraft was repaired and returned to service.
On 1 November 1949, Eastern Air Lines Flight 537, a Douglas DC-4 (N88727) en route from Boston, Massachusetts to Washington, D.C. via intermediate points, collided in mid-air with a Lockheed P-38 Lightning (NX26927) being test-flown for acceptance by the Government of Bolivia by Erick Rios Bridoux of the Bolivian Air Force. The two aircraft collided in mid-air at an altitude of 300 feet about half a mile southwest of the threshold of Runway 3 at Washington National Airport, killing all 55 aboard the DC-4 and seriously injuring the pilot of the P-38. At the time it was the deadliest airliner incident in United States history.
On December 21, 1955, Eastern Air Lines Flight 642, a Lockheed L-749A Constellation (N112A), crashed on approach to Jacksonville's Imeson Airport arriving from Miami, with further scheduled stops at Washington, DC, New York and Boston. Twelve passengers and a crew of five were killed.
On 4 December 1965, Eastern Air Lines Flight 853, a Lockheed L-1049C Super Constellationcollided with TWA Flight 42, a Boeing 707, over Carmel, New York. The Constellation crashed on Hunt Mountain in North Salem, New York, killing four of 53 on board while the 707 landed safely with no casualties.
On 29 December 1972, Eastern Air Lines Flight 401 (a brand new Lockheed L-1011) was preparing to land in Miami, when the flight crew became distracted by a non-functioning gear light. The flight crashed in the Everglades, killing 101 of 176 on board. This was the first major crash of a widebody jet aircraft.
On 24 June 1975, Eastern Air Lines Flight 66, a Boeing 727, crashed into the runway approach lights, as it penetrated a thunderstorm near the ILS localizer course line to that runway, at JFK in New York City, killing 113 people. The official cause of the accident was a sudden high rate of descent, caused by severe downdrafts from the thunderstorm, and the continued use of that runway by both flight crews and ATC, after they became aware of the location of the hazardous weather. The aircraft hit a motorcyclist on impact, and ABA basketball star Wendell Ladner was one of the passengers killed in the crash. Most of the deceased were killed by fire after impact rather than the crash itself. The two flight attendants in the rear of the plane survived the fire because they were doused with the liquid contents of the rear lavatories, which kept them alive. The aircraft that landed on the same runway just prior was an Eastern L-1011 that managed to fight through the wind shear by both pilots putting their feet on the instrument panel and pulling back on the control column with all of their strength. After landing, they radioed the tower to close that runway, but it was too late for EAL Flight 66.
On 19 December 1936, an Eastern Air Lines Douglas DC-2-112 (NC13732) struck trees and crashed near Milford, Connecticut due to pilot error and radio problems; all 11 on board survived. The aircraft was leased from North American Aviation.
On 3 April 1941, an Eastern Air Lines Douglas DC-3-201B (NC21727) crashed into water off Vero Beach, Florida during a storm; although all 16 on board were injured, none were killed. The aircraft was written off.
On 19 November 1943, Eastern Air Lines Trip 12, a Douglas DC-3-201E (NC19968), made an emergency landing at New Orleans en route from Houston after the pilot allowed the aircraft to descend too low during the second attempt to land. The number one propeller to hit the water, causing portions of the engine and cowling to break off. All 15 on board survived. The aircraft was repaired and returned to service.
On 11 October 1946, Eastern Air Lines Flight 546, a Douglas C-54B (NC88729), struck a ridge near Alexandria, Virginia while on approach to Washington National Airport; all 26 on board survived. During the approach, the aircraft had descended too low.
On 19 December 1946, Eastern Air Lines Flight 605, a Douglas C-54B (NC88813) collided in mid-air with Universal Air Lines Flight 7, a Douglas C-47 (NC54374), near Aberdeen, Maryland. The C-47 departed Newark for Raleigh, while the C-54 departed Newark 15 minutes later for a non-stop flight to Miami. Near Aberdeen the C-54 flew past the C-47. The C-54 co-pilot saw the lights of an aircraft close and to the left of the C-54, which turned out to be the C-47. The C-54 pilot rolled into a right bank and forcefully pulled up the nose, causing the rear of the C-54 to strike the forward top portion of the C-47. The C-47 landed safely at Philips Army Air Field while the C-54 diverted to Washington. There were no casualties on either aircraft and both aircraft were repaired and returned to service.
On 21 January 1948, Eastern Air Lines Flight 604, a Lockheed L-649 Constellation (NC111A), crashed into a snow bank while landing at Logan International Airport following a loss of control due to a snow-covered runway; all 25 on board survived.
On 19 July 1951, Eastern Air Lines Flight 601, a Lockheed L-749A Constellation (N119A), suffered severe buffeting after an access door opened in flight. A flapless wheels-up landing was made at Curles Neck Farm, Virginia. The aircraft was later repaired and returned to service.
On 27 November 1951, Eastern Air Lines Flight 167, a Douglas DC-3-201C (N25646) collided in mid-air with Civil Air PatrolPiper L-4J45-5151 near Ocala, Florida. The Piper was climbing after a left turn when it struck the DC-3. The DC-3's number one propeller made several cuts in the Piper's left wing, causing a loss of control and the Piper crashed, killing the pilot. The DC-3 circled the airport for a few minutes before landing safely with no casualties.
On 6 September 1953, an Eastern Air Lines L-1049 Super Constellation (N6214C) crashed on landing at McChord Air Force Base due to a hydraulic failure caused by engine problems; all 32 on board survived.
On 17 February 1956, an Eastern Air Lines Martin 4-0-4 (N445A) crashed near Owensboro, Kentucky due to pilot error; all 23 on board survived. The aircraft stalled and crashed following an improperly executed final approach.
On 10 March 1957, an Eastern Air Lines Martin 4-0-4 (N453A) crashed on landing at Standiford Field due to pilot error; all 34 on board survived. A portion of the left wing separated inboard of the number one engine due to excessive sink rate caused by the pilot's landing approach technique.
On 28 June 1957, an Eastern Air Lines Douglas DC-7B (N808D) had just returned from a training flight and was taxiing to the maintenance hangar at Miami International Airport when it collided with a parked Eastern Air Lines L-1049 Super Constellation (N6212C) near the hangar. Fuel leaked and both aircraft caught fire and burned out.
On 18 October 1966, an Eastern Air Lines L-1049C Super Constellation (N6219C) caught fire during refueling at Miami after a fuel line ruptured. The wing was substantially damaged and the aircraft was written off. The aircraft was broken up in June 1967.
On 2 July 1976, an Eastern Air Lines Lockheed L-188 Electra (N5531) was blown up on the ground by a bomb at Logan International Airport.
As Eastern Air Lines flew to Cuba, the airline suffered numerous hijackings in the 1960s, 1970s and 1980s.
On 24 July 1961, Eastern Air Lines Flight 202, a Lockheed L-188 Electra, was hijacked to Cuba. A fighter plane from Homestead AFB followed the airliner until it reached Cuban airspace.
On 20 September 1968, Eastern Air Lines Flight 950, a Boeing 720, was hijacked to Cuba.
On 17 March 1970, Eastern Air Lines Shuttle Flight 1320, carrying passengers from Newark to Boston was hijacked around 7:30 P.M. by John J. Divivo who was armed with a .38 caliber revolver. Captain Robert Wilbur Jr., 35, a former Air Force pilot who was promoted to captain just six months prior, was shot in the arm by the suicidal hijacker. With a .38 slug in his arm and bleeding profusely, he landed his aircraft safely while talking to the tower, telling them his copilot was shot (but not himself) and needed an ambulance. His copilot, First Officer James Hartley, 31, was shot without warning by Divivo and collapsed. Divivo then turned the gun on the captain, causing his arm injury. Despite being fatally wounded Hartley recovered sufficiently to rip the gun from Divivo's hand, and shoot the would-be hijacker three times before lapsing into unconsciousness, and eventually death. Although wounded and slumped between the seats, Divivo arose and began clawing at Captain Wilbur, attempting to force a crash. Wilbur hit Divivo over the head with the gun he had retrieved from the center console. The pilot was able to land the plane safely at Logan International Airport, and the hijacker was arrested immediately.
In 2011, a group purchased the intellectual property, including trademarks, of Eastern Air Lines and formed the Eastern Air Lines Group. The group announced in early 2014 that it had filed an application with the United States Department of Transportation for a Certificate of Public Convenience and Necessity, which will be followed by certification with the Federal Aviation Administration. The new airline began service through charter and wet-lease flights out of Miami International in late 2014 with Boeing 737-800 jetliners painted in the Eastern Air Lines "hockey stick" livery. The IATA and ICAO codes of the classic Eastern Air Lines, as well as its callsign, are now used by the new iteration of Eastern Air Lines.