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Take a Break: The Forum General Manager
Take a Break: The Forum General Manager
Published: 2017/12/08
Channel: The Late Late Show with James Corden
What makes a successful General Manager? | London Business School
What makes a successful General Manager? | London Business School
Published: 2013/02/20
Channel: London Business School
Executive Voices: Qualities of a good general manager
Executive Voices: Qualities of a good general manager
Published: 2010/09/26
Channel: Jose Allan Tan
Former Raw General Managers assemble on the stage: Raw 25, Jan. 22, 2018
Former Raw General Managers assemble on the stage: Raw 25, Jan. 22, 2018
Published: 2018/01/23
Channel: WWE
General Manager Responsibilities
General Manager Responsibilities
Published: 2012/10/10
Channel: Christopher Hunt
The Raw and SmackDown Live General Managers are revealed: Raw, July 18, 2016
The Raw and SmackDown Live General Managers are revealed: Raw, July 18, 2016
Published: 2016/07/19
Channel: WWE
Furious General Manager Storms Out | Hotel Hell
Furious General Manager Storms Out | Hotel Hell
Published: 2017/06/25
Channel: Gordon Ramsay
Top tips to become a hotel general manager
Top tips to become a hotel general manager
Published: 2017/04/10
Channel: Hotelier Middle East
New WWE 205 Live GM Drake Maverick announces Cruiserweight Title Tournament: 205 Live, Jan. 30, 2018
New WWE 205 Live GM Drake Maverick announces Cruiserweight Title Tournament: 205 Live, Jan. 30, 2018
Published: 2018/01/31
Channel: WWE
The Anonymous Raw General Manager returns to make the
The Anonymous Raw General Manager returns to make the
Published: 2012/07/10
Channel: WWE
Mr. McMahon names Raw
Mr. McMahon names Raw's new General Manager: Raw, April 3, 2017
Published: 2017/04/04
Channel: WWE
General Manager Jobs - Justin
General Manager Jobs - Justin's Story
Published: 2012/11/20
Channel: Works TV
Restaurant General Manager, Career Video from drkit.org
Restaurant General Manager, Career Video from drkit.org
Published: 2011/04/01
Channel: DrKitVideos
Mr. McMahon reveals that Booker T is the new General Manager of SmackDown: SmackDown, August 3, 2012
Mr. McMahon reveals that Booker T is the new General Manager of SmackDown: SmackDown, August 3, 2012
Published: 2012/08/04
Channel: WWE
Would You Make A GOOD NBA General Manager Quiz?
Would You Make A GOOD NBA General Manager Quiz?
Published: 2018/01/29
Channel: KOT4Q
JW Marriott Hotel Macau Interview with General Manager - HD
JW Marriott Hotel Macau Interview with General Manager - HD
Published: 2015/10/16
Channel: asiatraveltips
5-Star Hotel General Manager - "Career Perspectives"
5-Star Hotel General Manager - "Career Perspectives"
Published: 2012/11/23
Channel: HTMiSwitzerland
3 Reasons General Managers Get Fired From Dealerships
3 Reasons General Managers Get Fired From Dealerships
Published: 2016/07/14
Channel: Brian Maxwell
General manager interview questions and answers
General manager interview questions and answers
Published: 2013/11/12
Channel: Max Julia
William Regal is announced as NXT
William Regal is announced as NXT's new General Manager: WWE NXT, Aug. 28, 2014
Published: 2014/08/29
Channel: WWE
A Day in the Life: General Manager
A Day in the Life: General Manager
Published: 2015/04/06
Channel: Heather Dichirico
Meet the General Manager of the Mandarin Oriental Geneva
Meet the General Manager of the Mandarin Oriental Geneva
Published: 2017/03/30
Channel: hosco
Dave Gettleman Introduced As NY Giants General Manager
Dave Gettleman Introduced As NY Giants General Manager
Published: 2017/12/29
Channel: CBS New York
A day in the life of Patrick Both, General Manager
A day in the life of Patrick Both, General Manager
Published: 2017/11/30
Channel: Patrick Landman @ Xotels
「BNK48 General Manager Keynote Presentation」from BNK48 Mini Live and Handshake / BNK48
「BNK48 General Manager Keynote Presentation」from BNK48 Mini Live and Handshake / BNK48
Published: 2017/11/23
Channel: BNK48
New Raw General Manager Brad Maddox encounters Stephanie McMahon and Triple H: Raw, July 15, 2013
New Raw General Manager Brad Maddox encounters Stephanie McMahon and Triple H: Raw, July 15, 2013
Published: 2013/07/16
Channel: WWE
Stephanie McMahon General Manager Smackdown 2002
Stephanie McMahon General Manager Smackdown 2002
Published: 2015/05/03
Channel: laura Williams
Hulk Hogan takes control as the new General Manager
Hulk Hogan takes control as the new General Manager
Published: 2012/04/06
Channel: IMPACT Wrestling
General Manager John Dorsey Introductory Press Conference - 12/8
General Manager John Dorsey Introductory Press Conference - 12/8
Published: 2017/12/08
Channel: Cleveland Browns
NBA Open Court - General Managers (1st EVER!)
NBA Open Court - General Managers (1st EVER!)
Published: 2017/07/19
Channel: cdghoops
We Are Hilton: An Inside Look - General Manager
We Are Hilton: An Inside Look - General Manager
Published: 2016/05/31
Channel: Hilton
Hotel General Manager, Career Video from drkit.org
Hotel General Manager, Career Video from drkit.org
Published: 2014/07/07
Channel: DrKitVideos
Kurt Angle announces himself as SmackDown
Kurt Angle announces himself as SmackDown's new General Manager: SmackDown, March 25, 2004
Published: 2017/04/07
Channel: WWE
The Ritz-Carlton, Tokyo Interview with John Rolfs, General Manager - HD
The Ritz-Carlton, Tokyo Interview with John Rolfs, General Manager - HD
Published: 2017/09/24
Channel: asiatraveltips
Daniel Bryan confronts Raw General Manager AJ Lee: Raw, July 30, 2012
Daniel Bryan confronts Raw General Manager AJ Lee: Raw, July 30, 2012
Published: 2012/07/31
Channel: WWE
Hotel general manager interview questions and answers
Hotel general manager interview questions and answers
Published: 2014/02/16
Channel: Bichukle jame
Being a General Manager at Chipotle with Joe
Being a General Manager at Chipotle with Joe
Published: 2015/05/27
Channel: Chipotle Careers
5-Star Hotel General Manager Life
5-Star Hotel General Manager Life
Published: 2012/08/06
Channel: HTMiSwitzerland
Raptors General Manager Masai Ujiri
Raptors General Manager Masai Ujiri
Published: 2016/02/13
Channel: The National
General Manager Salt media akuutidde abatendekebwa amawulire
General Manager Salt media akuutidde abatendekebwa amawulire
Published: 2018/02/19
Channel: SALT TV
General management
General management
Published: 2011/05/09
Channel: MasterCatolicaLisbon
Eric Bischoff is named Raw
Eric Bischoff is named Raw's General Manager: This Week in WWE History, July 15, 2016
Published: 2016/07/15
Channel: WWE
WWE 2K17 Story - John Cena Becomes General Manager - Ep.30
WWE 2K17 Story - John Cena Becomes General Manager - Ep.30
Published: 2017/01/13
Channel: ElementGames
RAW Anonymous General Manager Revealed ! - RAW 9/7/2012
RAW Anonymous General Manager Revealed ! - RAW 9/7/2012
Published: 2012/07/10
Channel: ElZorroWillBeAJ
An Executive Coach evaluates Raw General Manager AJ Lee: Raw, Oct. 1, 2012
An Executive Coach evaluates Raw General Manager AJ Lee: Raw, Oct. 1, 2012
Published: 2012/10/02
Channel: WWE
Lessons From My Journey as a General Manager: Dan Daniel, EVP, Danaher
Lessons From My Journey as a General Manager: Dan Daniel, EVP, Danaher
Published: 2017/10/04
Channel: DardenMBA
Nirav Modi Scam: PNB
Nirav Modi Scam: PNB's Ex-General Manager Emerges As Key Suspect
Published: 2018/02/15
Channel: India Today
WWE Stone Cold Steve Austin Hired as Co-General Manager 2003
WWE Stone Cold Steve Austin Hired as Co-General Manager 2003
Published: 2016/04/30
Channel: WHDYTv1 [Ruthless Aggression Classics]
Chris - Amazon General Manager, Fulfillment Operations
Chris - Amazon General Manager, Fulfillment Operations
Published: 2015/10/12
Channel: AmazonFulfillment
24 Hours With John Lynch San Francisco 49ers General Manager Ahead Of NFL Draft | Sports Illustrated
24 Hours With John Lynch San Francisco 49ers General Manager Ahead Of NFL Draft | Sports Illustrated
Published: 2017/07/17
Channel: Sports Illustrated
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WIKIPEDIA ARTICLE

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A General Manager is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A General Manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business. Frequently, the General Manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization (Sayles 1979).[1]

In many cases, the General Manager of a business is given a different formal title or titles. Most corporate managers holding the titles of chief executive officer (CEO) or president, for example, are the General Managers of their respective businesses. More rarely, the chief financial officer (CFO), chief operating officer (COO), or chief marketing officer (CMO) will act as the General Manager of the business but there is level of post between them therefore GM and CEO are different. Depending on the company, individuals with the title managing director, regional vice president, country manager, product manager, branch manager, or segment manager may also have general management responsibilities. In large companies, many vice presidents will have the title of General Manager when they have the full set of responsibility for the function in that particular area of the business and are often titled vice president and General Manager.

In technology companies, General Managers are often given to the product manager. In consumer products companies, General Managers are often given the title brand manager or category manager. In professional services firms, the General Manager may hold titles such as managing partner, senior partner, or managing director.

Industry-specific usages[edit]

Hotels[edit]

In the hotel industry, the General Manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The General Manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ownership/investors. Common duties of a General Manager include but are not limited to hiring and management of an executive team consisting of individual department heads that oversee various hotel departments and functions, budgeting and financial management, creating and enforcing hotel business objectives and goals, sales management, marketing management, revenue management, project management, contract management, handling of emergencies and other major issues involving guests, employees, or the facility, public relations, labor relations, local government relations, maintaining business partnerships, and many additional duties. The extent of duties of an individual hotel General Manager vary significantly depending on the size of the hotel and company organization, for example, General Managers of smaller boutique-type hotels may be directly responsible for additional administrative duties such as accounting, human resources, payroll, purchasing, and other duties that would normally be handled by other subordinate managers or entire departments and divisions in a larger hotel operation.

Sports teams[edit]

In most professional sports, the General Manager is the team executive responsible for acquiring the rights to player personnel, negotiating their contracts, and reassigning or dismissing players no longer desired on the team. The General Manager may also have responsibility for hiring the head coach of the team.

For many years in U.S. professional sports, coaches often served as General Managers for their teams as well, deciding which players would be kept on the team and which ones dismissed, and even negotiating the terms of their contracts in cooperation with the ownership of the team. In fact, many sports teams in the early years of U.S. professional sports were coached by the owner of the team, so in some cases the same individual served as owner, General Manager and head coach.

As the amount of money involved in professional sports increased, many prominent players began to hire agents to negotiate contracts on their behalf. This intensified contract negotiations that resulted, as well to ensure all player contracts are in accordance with these caps, as well as consistent with the desires of the ownership and its ability to pay.

General Managers are usually responsible for the selection of players in player drafts and work with the coaching staff and scouts to build a strong team. In sports with developmental or minor leagues, the General Manager is usually the team executive with the overall responsibility for "sending down" and "calling up" players to and from these leagues, although the head coach may also have significant input into these decisions.

Some of the most successful sports General Managers have been former players and coaches, while others have backgrounds in ownership and business management.

The term is not commonly used in Europe, especially in soccer, where the position of manager or coach is used instead to refer to the managing/coaching position. The position of director of football might be the most similar position on many European football clubs.

See also[edit]

References[edit]

  1. ^ Sayles, Leonard (1979). Leadership. New York: McGraw-Hill, Inc. p. 6. ISBN 0-07-055012-3. 

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