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What makes a successful General Manager? | London Business School
What makes a successful General Manager? | London Business School
Published: 2013/02/20
Channel: London Business School
Executive Voices: Qualities of a good general manager
Executive Voices: Qualities of a good general manager
Published: 2010/09/26
Channel: Jose Allan Tan
The Raw and SmackDown Live General Managers are revealed: Raw, July 18, 2016
The Raw and SmackDown Live General Managers are revealed: Raw, July 18, 2016
Published: 2016/07/19
Channel: WWE
General Manager Responsibilities
General Manager Responsibilities
Published: 2012/10/10
Channel: Christopher Hunt
Restaurant General Manager, Career Video from drkit.org
Restaurant General Manager, Career Video from drkit.org
Published: 2011/04/01
Channel: DrKitVideos
Mr. McMahon names Raw
Mr. McMahon names Raw's new General Manager: Raw, April 3, 2017
Published: 2017/04/04
Channel: WWE
General Manager Jobs - Justin
General Manager Jobs - Justin's Story
Published: 2012/11/20
Channel: Works TV
Furious General Manager Storms Out | Hotel Hell
Furious General Manager Storms Out | Hotel Hell
Published: 2017/06/25
Channel: Gordon Ramsay
The Anonymous Raw General Manager returns to make the
The Anonymous Raw General Manager returns to make the
Published: 2012/07/10
Channel: WWE
5-Star Hotel General Manager - "Career Perspectives"
5-Star Hotel General Manager - "Career Perspectives"
Published: 2012/11/23
Channel: HTMiSwitzerland
JW Marriott Hotel Macau Interview with General Manager - HD
JW Marriott Hotel Macau Interview with General Manager - HD
Published: 2015/10/16
Channel: asiatraveltips
NBA Open Court - General Managers (1st EVER!)
NBA Open Court - General Managers (1st EVER!)
Published: 2017/07/19
Channel: cdghoops
The Anonymous Raw General Manager is revealed: Raw, July 9,
The Anonymous Raw General Manager is revealed: Raw, July 9,
Published: 2012/07/10
Channel: WWE
A Day in the Life: General Manager
A Day in the Life: General Manager
Published: 2015/04/06
Channel: SeaCrest OceanFront Hotel
Mr. McMahon reveals that Booker T is the new General Manager of SmackDown: SmackDown, August 3, 2012
Mr. McMahon reveals that Booker T is the new General Manager of SmackDown: SmackDown, August 3, 2012
Published: 2012/08/04
Channel: WWE
WWE Stone Cold Steve Austin Hired as Co-General Manager 2003
WWE Stone Cold Steve Austin Hired as Co-General Manager 2003
Published: 2016/04/30
Channel: WHDYTv1 [Ruthless Aggression Classics]
Summer Rae for Raw General Manager?
Summer Rae for Raw General Manager?
Published: 2017/03/24
Channel: WWE
Raw General Manager Mick Foley has words with SmackDown Live GM Daniel Bryan: Raw, Aug. 8, 2016
Raw General Manager Mick Foley has words with SmackDown Live GM Daniel Bryan: Raw, Aug. 8, 2016
Published: 2016/08/09
Channel: WWE
5 Best General Managers in RAW History
5 Best General Managers in RAW History
Published: 2016/07/20
Channel: Wrestling Hub
GeneralManager -PK Movie 5 [TigerKO] # 2015 #
GeneralManager -PK Movie 5 [TigerKO] # 2015 #
Published: 2015/09/27
Channel: General Manager
WWE Raw 7/18/16 General Manager Announcements
WWE Raw 7/18/16 General Manager Announcements
Published: 2016/07/19
Channel: lugeyps3
Raw: Mr. McMahon reveals a new Raw General Manager
Raw: Mr. McMahon reveals a new Raw General Manager
Published: 2010/06/22
Channel: WWE
RAW Anonymous General Manager Revealed ! - RAW 9/7/2012
RAW Anonymous General Manager Revealed ! - RAW 9/7/2012
Published: 2012/07/10
Channel: ElZorroWillBeAJ
The Miz demands respect from Raw General Manager Kurt Angle: Raw, Aug. 28, 2017
The Miz demands respect from Raw General Manager Kurt Angle: Raw, Aug. 28, 2017
Published: 2017/08/29
Channel: WWE
RAW Anonymous General Manager Finally Revealed.flv
RAW Anonymous General Manager Finally Revealed.flv
Published: 2010/12/13
Channel: Hussain alsarraf
WWE 2K18 GM Mode Career - Paul Heyman Becomes General Manager! - PS4/XB1 Gameplay Concept
WWE 2K18 GM Mode Career - Paul Heyman Becomes General Manager! - PS4/XB1 Gameplay Concept
Published: 2017/07/07
Channel: ElementGames
Top tips to become a hotel general manager
Top tips to become a hotel general manager
Published: 2017/04/10
Channel: Hotelier Middle East
Being a General Manager at Chipotle with Joe
Being a General Manager at Chipotle with Joe
Published: 2015/05/27
Channel: Chipotle Careers
Chef Ramsay disagrees with the General Manager - Ramsay
Chef Ramsay disagrees with the General Manager - Ramsay's Kitchen Nightmares
Published: 2009/10/16
Channel: Kitchen Nightmares
Stephanie McMahon General Manager Smackdown 2002
Stephanie McMahon General Manager Smackdown 2002
Published: 2015/05/03
Channel: laura Williams
William Regal is announced as NXT
William Regal is announced as NXT's new General Manager: WWE NXT, Aug. 28, 2014
Published: 2014/08/29
Channel: WWE
We Are Hilton: An Inside Look - General Manager
We Are Hilton: An Inside Look - General Manager
Published: 2016/05/31
Channel: Hilton
Return of the "anonymous general manager" / RAW 11/24/2014
Return of the "anonymous general manager" / RAW 11/24/2014
Published: 2014/11/25
Channel: UniverseOfWWE
General manager interview questions and answers
General manager interview questions and answers
Published: 2013/11/12
Channel: Max Julia
Hotel general manager interview questions and answers
Hotel general manager interview questions and answers
Published: 2014/02/16
Channel: Bichukle jame
AJ Lee resigns as Raw General Manager: Raw, Oct. 22, 2012
AJ Lee resigns as Raw General Manager: Raw, Oct. 22, 2012
Published: 2012/10/23
Channel: WWE
Hulk Hogan takes control as the new General Manager
Hulk Hogan takes control as the new General Manager
Published: 2012/04/06
Channel: Impact Wrestling
Daniel Bryan confronts Raw General Manager AJ Lee: Raw, July 30, 2012
Daniel Bryan confronts Raw General Manager AJ Lee: Raw, July 30, 2012
Published: 2012/07/31
Channel: WWE
The Ritz-Carlton, Macau Interview with General Manager - HD
The Ritz-Carlton, Macau Interview with General Manager - HD
Published: 2015/11/17
Channel: asiatraveltips
Kurt Angle announces himself as SmackDown
Kurt Angle announces himself as SmackDown's new General Manager: SmackDown, March 25, 2004
Published: 2017/04/07
Channel: WWE
New Raw General Manager Brad Maddox encounters Stephanie McMahon and Triple H: Raw, July 15, 2013
New Raw General Manager Brad Maddox encounters Stephanie McMahon and Triple H: Raw, July 15, 2013
Published: 2013/07/16
Channel: WWE
5-Star Hotel General Manager Life
5-Star Hotel General Manager Life
Published: 2012/08/06
Channel: HTMiSwitzerland
Will Eric Bischoff be the new Raw General Manager?: Exclusive, March 30, 2017
Will Eric Bischoff be the new Raw General Manager?: Exclusive, March 30, 2017
Published: 2017/03/31
Channel: WWE
SmackDown General Manager Kurt Angle returns in a wheelchair: SmackDown, April 29, 2004
SmackDown General Manager Kurt Angle returns in a wheelchair: SmackDown, April 29, 2004
Published: 2017/04/07
Channel: WWE
Mr. McMahon fires SmackDown General Manager Kurt Angle: SmackDown, July 22, 2004
Mr. McMahon fires SmackDown General Manager Kurt Angle: SmackDown, July 22, 2004
Published: 2017/04/07
Channel: WWE
WWE 2K17 Story - John Cena Becomes General Manager - Ep.30
WWE 2K17 Story - John Cena Becomes General Manager - Ep.30
Published: 2017/01/13
Channel: ElementGames
5-Star Luxury Hotel General Manager, Wilhelm Luxem at the Baur au Lac, Zürich
5-Star Luxury Hotel General Manager, Wilhelm Luxem at the Baur au Lac, Zürich
Published: 2014/04/14
Channel: HTMiSwitzerland
Travel Talk - Simon Casson, General Manager, Four Seasons Resort Dubai
Travel Talk - Simon Casson, General Manager, Four Seasons Resort Dubai
Published: 2015/04/09
Channel: Breaking Travel News
WWE Raw: Cutting Edge Talks to Anonymous General Manager 9.27.10 1/2
WWE Raw: Cutting Edge Talks to Anonymous General Manager 9.27.10 1/2
Published: 2010/09/30
Channel: WWE75y
WWE 2K18 - GM MODE, ROSTER DRAFT & Much More | General Manager Mode | Ep.1 | Concept |  PS4/XBOX ONE
WWE 2K18 - GM MODE, ROSTER DRAFT & Much More | General Manager Mode | Ep.1 | Concept | PS4/XBOX ONE
Published: 2017/05/14
Channel: Legends Of Allstars
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WIKIPEDIA ARTICLE

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A General Manager is an executive who has overall responsibility for managing both the revenue and cost elements of a company's income statement, known as profit & loss (P&L) responsibility. A general manager usually oversees most or all of the firm's marketing and sales functions as well as the day-to-day operations of the business. Frequently, the general manager is responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit making results for an organization (Sayles 1979).[1]

In many cases, the general manager of a business is given a different formal title or titles. Most corporate managers holding the titles of chief executive officer (CEO) or president, for example, are the general managers of their respective businesses. More rarely, the chief financial officer (CFO), chief operating officer (COO), or chief marketing officer (CMO) will act as the general manager of the business but there is level of post between them therefore GM and CEO are different . Depending on the company, individuals with the title managing director, regional vice president, country manager, product manager, branch manager, or segment manager may also have general management responsibilities. In large companies, many vice presidents will have the title of general manager when they have the full set of responsibility for the function in that particular area of the business and are often titled vice president and general manager.

In technology companies, general managers are often given to the product manager. In consumer products companies, general managers are often given the title brand manager or category manager. In professional services firms, the general manager may hold titles such as managing partner, senior partner, or managing director.

Industry-specific usages[edit]

Hotels[edit]

In the hotel industry, the general manager is the head executive responsible for the overall operation of an individual hotel establishment including financial profitability. The general manager holds ultimate managerial authority over the hotel operation and usually reports directly to a regional vice president, corporate office, and/or hotel ownership/investors. Common duties of a general manager include but are not limited to hiring and management of an executive team consisting of individual department heads that oversee various hotel departments and functions, budgeting and financial management, creating and enforcing hotel business objectives and goals, sales management, marketing management, revenue management, project management, contract management, handling of emergencies and other major issues involving guests, employees, or the facility, public relations, labor relations, local government relations, maintaining business partnerships, and many additional duties. The extent of duties of an individual hotel general manager vary significantly depending on the size of the hotel and company organization, for example, general managers of smaller boutique-type hotels may be directly responsible for additional administrative duties such as accounting, human resources, payroll, purchasing, and other duties that would normally be handled by other subordinate managers or entire departments and divisions in a larger hotel operation.

Sports teams[edit]

In most professional sports, the general manager is the team executive responsible for acquiring the rights to player personnel, negotiating their contracts, and reassigning or dismissing players no longer desired on the team. The general manager may also have responsibility for hiring the head coach of the team.

For many years in U.S. professional sports, coaches often served as general managers for their teams as well, deciding which players would be kept on the team and which ones dismissed, and even negotiating the terms of their contracts in cooperation with the ownership of the team. In fact, many sports teams in the early years of U.S. professional sports were coached by the owner of the team, so in some cases the same individual served as owner, general manager and head coach.

As the amount of money involved in professional sports increased, many prominent players began to hire agents to negotiate contracts on their behalf. This intensified contract negotiations that resulted, as well to ensure all player contracts are in accordance with these caps, as well as consistent with the desires of the ownership and its ability to pay.

General Managers are usually responsible for the selection of players in player drafts and work with the coaching staff and scouts to build a strong team. In sports with developmental or minor leagues, the general manager is usually the team executive with the overall responsibility for "sending down" and "calling up" players to and from these leagues, although the head coach may also have significant input into these decisions.

Some of the most successful sports general managers have been former players and coaches, while others have backgrounds in ownership and business management.

The term is not commonly used in Europe, especially in soccer, where the position of manager or coach is used instead to refer to the managing/coaching position. The position of director of football might be the most similar position on many European football clubs.

See also[edit]

References[edit]

  1. ^ Sayles, Leonard (1979). Leadership. New York: McGraw-Hill, Inc. p. 6. ISBN 0-07-055012-3. 

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