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Uber Eats
Subsidiary
Industry Online food ordering
Founded August 2014; 3 years ago (2014-08)
Founders Travis Kalanick (CEO), Garrett Camp
Headquarters San Francisco, California, United States
Area served
Worldwide
Key people
Dara Khosrowshahi (CEO)
Thuan Pham (CTO)
Ryan Graves (COO)
Parent Uber
Website ubereats.com

Uber Eats (previously stylized as UberEATS) is an American online food ordering and delivery platform launched by Uber in 2014 and based in San Francisco, California.[1]

It partners with restaurants in dozens of cities around the world. Ordering can be done on their website or with a smartphone/tablet application (only iOS and Android). The website claims a delivery time of 30 minutes or less.[2]

History[edit]

Uber was founded in 2009 by Garrett Camp (also the founder of StumbleUpon), and Travis Kalanick.[3][4]

The company made its foray into food delivery in August, 2014 with the launch of the UberFRESH service in Santa Monica, California.[5] In 2015, the platform was renamed to UberEATS,[6] and the ordering software was released as its own application, separate from their UberRIDES app.[7][8] At the same time, they expanded the platform to include Barcelona, Chicago, and New York City. UberEATS continued to expand throughout the second half of 2015.

How it works[edit]

Uber Eats teams up with restaurants in different cities to offer a range of cuisines. Uber Eats locations provide breakfast, lunch, brunch, and/or dinner menus. Some are open 24 hours every day.

The Uber Eats smartphone/tablet application works on iPhone and Android-based devices.[9] Ordering may also be done on a PC at the company website.[10] Users can read the menu, order, and pay using their device—optionally including a gratuity for the delivery person.[11] The app detects the user's location and displays restaurants open at the time separately from those that are closed. Payment is charged to a credit/debit card on file with Uber.[12] Meals are delivered by couriers using cars, bikes, or on foot.[13] As of March 2017 the delivery fee is $4.99, excluding courier gratuity.[14] Upon ordering, the customer is notified of the total price combining delivery fee and meal price. Customers can track the delivery status after the order is placed.[15]

The platform occasionally features food from local celebrity chefs wishing to increase their public visibility, including some who do not have physical restaurants.[16]

Delivery partners/drivers[edit]

Depending on the city, people can sign up to deliver food orders for Uber Eats using their car, bike, scooter, or on foot. Delivery partners earn money for each delivery trip based on number of trips and the distance between the restaurant and the dropoff location. In most cities, partners must be 19 years of age or older in order to participate. Uber drivers who currently provide rides for Uber can also sign up to do delivery.[17]

See also[edit]

References[edit]

  1. ^ "Uber Eats debuts Wednesday in Reno". The Guardian. September 5, 2017. Retrieved September 5, 2017. 
  2. ^ "Uber website". Retrieved March 2, 2017. 
  3. ^ Lagorio-Chafkin, Christine. "Resistance is Futile". INC.com. 
  4. ^ Bacon, James. "BACON: Innovation Uber alles". The Washington Times. Retrieved 11 September 2015. 
  5. ^ Etherington, Darrell. "Uber Begins Testing Lunch Delivery With UberFRESH". Tech Crunch. Retrieved 2 June 2015. 
  6. ^ Elliott, Farley. "UberFRESH Rebrands to UberEATS Just in Time to Expand Like Crazy". EATER. Retrieved 11 September 2015. 
  7. ^ Kosoff, Maya. "How Uber's latest update could pose a major threat to GrubHub". Business Insider. Retrieved 11 September 2015. 
  8. ^ Tepper, Fitz. "Uber's New Update Gives Food Delivery As Much Attention As Transportation". TechCrunch. Retrieved 11 September 2015. 
  9. ^ Mogg, Trevor (15 March 2016). "Uber enters the food delivery game". Digital Trends. Retrieved 15 October 2016. 
  10. ^ "Cleveland Food Delivery - UberEATS". ubereats.com. Retrieved 2017-03-21. 
  11. ^ "Uber Vs. Seamless & GrubHub: How To Order Food Via Uber Eats In New York, Chicago & Los Angeles". iDigitalTimes. Retrieved 18 September 2015. 
  12. ^ Frost, Peter. "Uber launches lunch-delivery service in Chicago". Chicago Business. Retrieved 18 September 2015. 
  13. ^ "UberEats comes to S.F., offering meal deliveries". SF Gate. Retrieved 19 September 2015. 
  14. ^ "UberEats website". Retrieved March 2, 2017. 
  15. ^ "New York City Food Delivery - UberEATS". www.ubereats.com. Retrieved 2017-04-11. 
  16. ^ Thompson, Elise Thompson. "Have You Missed Starry Kitchen's Balls? Us Too. Uber Eats is Here to Save Us All!". The LA Beat. Retrieved 19 September 2015. 
  17. ^ "Driving for UberEats: What it's like delivering food for Uber". RidesharingDriver.com. March 29, 2016. 

External links[edit]

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