Private(Subsidiary of Vodafone Plc)
|Key people||Dietlof Mare, Haris Broumidis|
|Products||Prepaid and postpaid mobile phones|
Vodafone was introduced in Albanian market in August 2001 through one of the fastest network roll-out's in the world, building in the experience of Vodafone networks all over the world. It was the second mobile company that started operations in Albania.
At the end of 2010 the Albanian government awarded the first 3G network license to Vodafone Albania for € 31.4 million outbidding Eagle Mobile which offered 12.5 million euros. Both companies broke ranks with the other two mobile operators AMC and Plus after they had requested earlier that the Albanian goovernment wardeed more than one 3G license for fear of creating a monopoly. Hence, Vodafone Albania became the first operator that introduced the 3G technology in Albania. It was first introduced in January 2011 in the capital, Tirana and other major cities. Currently Vodafone covers 99% of population with its 3G network.
The company states that it offers a wide range of services to its 2 million customers in Albania. It also has a network of 139 shops across the country which provide services 7 days a week. Vodafone Albania shops offer products and services, handsets and accessories as well as technical assistance. The Customer Care Service of Vodafone Albania responds to the concerns of clients and is open 24/7. Vodafone Albania is one of the leader companies in the Albanian market providing a significant contribution to the Albanian economy.
The Vodafone Albania Foundation is part of the Vodafone Foundations Group, present across the world. Since its establishment in 2008, Vodafone Albania Foundation has been a significant player in supporting large projects on social care investing over ALL 60,000,000 every year to support and meet the needs of local community, environment protection and promoting our national culture and heritage.
Corporate Responsibility is a vital part of Vodafone’s philosophy. The company pays special attention to the environment protection policies and energy saving, reduction of CO2 emissions and recycling of technology devices and accessories. The company supports and is part of initiatives aiming environment protection.
Albania had in 2012 5.3 million subscribers (187% penetration rate), out of which there were 3.2 million active users (114% penetration rate). An active user is the number of users that communicated in the last three months.
The regulatory authority for telecommunication in Albania is the Electronic and Postal Communications Authority.
UMTS, HSPA, HSPA+
|1.839 or 34.76% (2012)||Vodafone|
UMTS, HSPA, HSPA+
|1.736 or 32.82% (2012)||Cosmote and Deutsche Telecom|
|3||Eagle Mobile||GSM-900/1800||1.304 or 24.66% (2012)||Albtelecom|
|4||Plus||GSM-900/1800||0.410 or 7.76% (2012)||Plus Communication|
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